22betapk Privacy Policy – How your information is kept secure

Welcome to 22betapk. This Privacy Policy ("Policy") explains how 22betapk collects your personal information, how it is used, and what measures are taken to keep your data secure.

By using the 22betapk website or mobile app, you are considered to have accepted the terms set out in this policy. Protecting your privacy is part of our institutional responsibility — not merely a legal obligation, but a commitment we make to every member.

This policy is written in Bengali so that members in Bangladesh can easily understand it. If you have any questions, contact us at support@22betapk.best or reach out via live chat.

22betapk collects two types of data: information you provide directly and information gathered automatically through your use of the platform.

What you provide directly:

• Identity information: full name, date of birth, national ID number (for KYC verification).
• Contact information: email address, mobile number, home address.
• Payment information: bKash, Nagad, or bank account details (for transaction verification).
• Proof of identity: a copy of your passport or national ID card (required during KYC).
• Messages sent to support and details of any complaints.

Automatically collected data:

• Device information: device type, operating system, and browser version.
• Usage data: pages visited and time spent, as well as the types of games or bets you prefer.
• IP address and location data (at the country level).
• Login time, session duration, and transaction history.

22betapk uses the data it collects for the following purposes:

22betapk occasionally sends promotional emails or SMS messages—such as new offers, VIP benefits, or special tournament announcements. You can opt out of these communications at any time by going to your account settings and turning off the "Notifications" section. Disabling promotional messages will not affect important account-related communications, such as transaction confirmations.

22betapk may share your data in limited and specific circumstances. Details are provided below:

• Payment Processors: Necessary information is shared with bKash, Nagad, or your bank solely to process transactions—only at the time of the transaction.
• Regulatory authority: We are legally obligated to provide data in response to valid requests from licensing authorities or law enforcement.
• Technology partners: Certain technology service providers are required to operate the platform—they are also bound by confidentiality agreements.
• Fraud prevention agencies: Where necessary to maintain platform security, information may be shared with industry-standard fraud prevention agencies.

All technology and service providers contracted by 22betapk operate under their own privacy policies and are bound by data processing agreements signed with 22betapk. They are not permitted to use your information independently outside the scope of those agreements.

22betapk retains data only for as long as it is needed—once that purpose is fulfilled, it is deleted or anonymised.

• Active account data: retained for as long as the account remains active.
• After account closure: most data is retained for up to 5 years for legal and regulatory purposes.
• Transaction records: Typically retained for up to 7 years in accordance with financial regulations.
• KYC documents: retained for a specified period in accordance with regulatory requirements.
• Support conversations: retained for up to 2 years after the issue is resolved.

Once the designated retention period ends, data is securely deleted or anonymized so that it can no longer be linked to any specific individual.

Cookies are small text files stored in your browser or on your device. 22betapk uses the following types of cookies:

• Essential cookies: Required to maintain login sessions and keep core features running. The platform cannot function properly without these.
• Performance Cookies: Used to analyze slow pages and identify issues. All data is anonymized.
• Functionality cookies: For remembering language preferences, login details, and similar settings.
• Analytics cookies: To analyse how the site is used and improve our services accordingly.

As a 22betapk member, you have several important rights regarding your own data:

22betapk uses multiple layers of security to protect your data:

• SSL encryption: All website and app communications are secured with 256-bit TLS/SSL encryption — the same level of protection used in banking.
• Encrypted storage: Sensitive data is stored on our servers in encrypted form—even if someone gains server access, the data remains unreadable.
• Access controls: 22betapk staff can only access the data required for their specific role—no single person has visibility into all information.
• Regular security audits: Third-party security experts conduct regular system audits.
• Two-factor authentication (2FA): Members can enable 2FA on their account for an additional layer of security.
• Suspicious activity monitoring: If unusual login activity or transactions are detected, an automatic alert is sent.

In the event of a security breach (though every effort is made to prevent such incidents), affected members will be notified promptly and provided with guidance on the necessary steps to take.

You should also take precautions on your end: use a strong and unique password, keep 2FA enabled, avoid logging in to 22betapk on public Wi-Fi, and report anything suspicious to support immediately.

22betapk strictly does not provide services to or collect data from individuals under the age of 18.

Age verification is carried out at registration, and date of birth is confirmed during the KYC process. If a member is found to have opened an account while under 18, the account will be closed immediately and no funds will be refunded.

22betapk may update this Privacy Policy as needed. Members will be notified of significant changes by email or via an in-platform notification. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

The "Last Updated" date at the top of the page is always kept current—you can check it to know whether the policy has changed.

For any questions or concerns regarding our Privacy Policy, please contact us: